Automate WhatsApp Customer Service with AI Without Getting Banned
Meta tried to block third-party AI, a Brazilian regulator halted the rule, and messaging costs start in October. Here's what changes for your automation.
Cleverson Gouvêa#
whatsapp-api
22 posts
Cleverson Gouvêa
WhatsApp API Pricing Changes: The End of Cost Per Conversation in 2026
Meta has phased out the cost-per-conversation model. By October 2026, even replies within the 24-hour window will be charged. Here's what to review before the deadline.
Cleverson Gouvêa
How to Block Calls on WhatsApp Business: 2026 Guide
Blocking a contact, silencing unknown callers, and disabling calls solve different problems. Discover which method to use and the potential sales impact of each decision.
Cleverson Gouvêa
How to Disable Calls on WhatsApp Business: 2026 Guide
Is your business number ringing all day with no one answering? Here's the in-app path, the right Cloud API field, and when to keep calls on.
Cleverson Gouvêa
WhatsApp Business on Two Phones: The Real 2026 Guide
You can use the same number on two devices without a hacked app. But teams that handle customer service hit the limit by month two.
Cleverson Gouvêa
Dairy Queen Store Closures: Lessons for Franchises
The brand didn't go bankrupt, but 46 units closed in the US. What counter businesses can learn from the Dairy Queen case about not relying solely on physical locations.
Cleverson Gouvêa
Luzia AI Launches Spilo on WhatsApp: What US Businesses Need to Know
Luzia launched Spilo, a 'second brain' on WhatsApp. Here's what it means for US businesses and how to leverage AI in messaging.
Cleverson Gouvêa
Xfinity Outage: Lessons in Service Continuity
The Xfinity outage took down TV, internet, and even the support phone line. See what Comcast's failure teaches about not relying on a single channel.
Cleverson Gouvêa
Service During Strikes: Continuity with AI in 2026
Strikes by doctors, teachers, and transport workers halt businesses. See how to keep service running with WhatsApp automation and AI agents.
Cleverson Gouvêa
WhatsApp Cloud API: Complete Guide to the Official Meta API
What is the WhatsApp Cloud API, how it works, what it really costs, and when it's worth it. We demystify Meta's official API without beating around the bush.
Cleverson Gouvêa
WhatsApp Coexistence Mode: What's Allowed in 2026
Can you use WhatsApp Business on your phone and the official API on the same number? Yes — and coexistence mode has changed the game. See the rules and limits.
Cleverson Gouvêa
WhatsApp Onboarding with AI: Itaú's Bet
Itaú placed account opening inside WhatsApp, guided by AI. What changes — and what your company can copy without being a bank.
Cleverson Gouvêa