
AI Agents in Production: ROI and Governance in 2026
Median ROI of 171%, but only 1 in 9 companies moved beyond pilot. What separates test from production and how to scale an AI agent with governance.
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Median ROI of 171%, but only 1 in 9 companies moved beyond pilot. What separates test from production and how to scale an AI agent with governance.

T-Mobile US turned on an AI that predicts crowds and adjusts the network before the bottleneck. Understand Dynamic CX and the lesson for your business.

At Google I/O 2026, Google launched an assistant that acts on its own. Understand the agentic shift and what it means for your business.