๐Ÿ† 24/7 Moodle support ยท 15+ years ยท HQ certified

Moodle Hosting

Servers optimized exclusively for Moodle. Peak performance, security, and specialized support for your e-learning platform.

Servers tuned exclusively for Moodle. Hosting, monitoring, backup, updates and senior support โ€” no queue, no generic PHP, no headache.

15+
Years sustaining Moodle
100+
Production installs
50k+
Concurrent students supported
99.9%
Contractual uptime

Why Agathas is a reference in Moodle sustainment

Not generic hosting selling "Moodle plan" like cPanel. Our stack is designed for Moodle's real complexity.

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Moodle HQ certification

Team with internationally-recognized Moodle Educator Certification. Refreshed each LTS.

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Moodle-dedicated stack

PHP-FPM, OPcache, Redis, MariaDB and Nginx tuned specifically for Moodle's IO/CPU pattern.

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24/7 monitoring

Sentry, Grafana, UptimeRobot. We detect slowness before students complain.

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Multi-language support

Support in Portuguese, Spanish and English during business hours. No tier-1 reading scripts.

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Painless updates

Moodle version, new plugin, theme, integration โ€” everything on staging before production.

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Zero lock-in

Full backup delivered if you want to leave. We don't retain clients by contract.

Sustainment cases we're proud of

15+ years operating Moodles without public incidents. Real anonymized snapshots.

๐ŸŽ“E-learning college

Migrating Moodle 3.5 โ†’ 4.5 LTS without missing a class

12,000 students ยท 0 go-live complaints

Migration in 4-hour weekend window. Legacy plugins ported, DB fixed (3M+ rows), theme preserved.

๐ŸซSchool network

From generic hosting to dedicated Moodle: -73% response time

8,500 students ยท 4.2s โ†’ 1.1s TTFB

PHP-FPM + Redis + CDN stack. Course/session/file cache optimized for peak access patterns.

๐ŸขCorporate training

GDPR applied in regulated environment

3,200 employees ยท internal audit approved

Password policy, MFA, PII encryption, log retention, incident plan and DPO. Compliance-ready.

๐ŸŒPublic university

Academic peak โ€” 4,500 concurrent students

Peak 4,500 sessions ยท zero downtime

Load balancer + auto-scaling. Master-slave DB. Restored in 12min when client accidentally deleted courses.

๐Ÿ“ฑLanguage school

Branded mobile app + integrated Moodle

App live in 8 weeks ยท 60% student adoption

iOS/Android apps with school brand, push notifications under school name, Moodle login, offline mode.

๐Ÿ’ผPrep course

In-Moodle payment gateway

+USD 90k/month processed ยท 0% chargeback

Proprietary plugin integrating ASAAS/Stripe. Student pays in Moodle, course unlocked, invoice issued.

Senior support, not tier-1

Support delivered by the same team that codes, operates and designs your architecture โ€” Moodle issues don't yield to scripts.

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Dedicated WhatsApp

Direct channel with the tech team. โ‰ค15min response for critical incidents.

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Contractual SLA

Response and resolution by severity defined contractually.

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Senior team

Whoever helps you has configured Moodle, written plugins, migrated versions and debugged DB in production.

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Monthly reports

Resource usage, critical events, tested backups, peaks, suggested improvements.

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On-call in critical periods

Exam weeks, course launches โ€” team on 24/7 on-call.

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Training included

We train your academic and admin teams. Zoom + recorded material.

Plans available for every need

Starter

Up to 500 students

  • 5GB SSD
  • Daily backups
  • Free SSL
  • Email support
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Professional

Up to 5,000 students

  • 20GB SSD
  • Daily backups
  • Free SSL
  • Priority WhatsApp support
  • 24/7 monitoring

Enterprise

50,000+ students

  • Unlimited SSD
  • Real-time backups
  • SSL + WAF
  • Dedicated support
  • Load Balancer
  • Dedicated infrastructure

The stack behind your hosting

Software and hardware millimetrically tuned for Moodle. No cPanel, no WordPress sharing CPU.

Application

  • PHP 8.3 with optimized OPcache
  • PHP-FPM with dedicated pool per instance
  • Redis sessions (no loss at peak)
  • Isolated Moodle cron worker
  • Composer + Moosh automation

DB & cache

  • MariaDB 10.11+ with PITR binlog
  • Redis for sessions, cache and MUC
  • Incremental binlog backup every 15min
  • Read-only replica for heavy reports
  • Weekly index optimization

Network & security

  • Cloudflare WAF + DDoS protection
  • Let's Encrypt SSL with auto-renewal
  • Fail2ban + rate limit on critical paths
  • AES-256 encrypted offsite backup
  • OS hardening + log audit

Monitoring

  • Real-time Grafana + Prometheus
  • Sentry for application errors
  • External UptimeRobot (outside our infra)
  • WhatsApp alerts to tech team
  • Public postmortems for incidents

Assisted migration in up to 5 business days โ€” zero risk

Bring everything from your current provider: users, courses, grades, badges, forums, files. Not a single log line lost.

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Parity guarantee

All users, courses, grades, certificates, forums and assignments migrated. Faithful replica.

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Staging environment

You validate on staging before production cut-over. Written approval required.

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Night or weekend window

Cut-over outside class hours. Students wake up on the new Moodle without noticing.

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Rollback plan

Old environment kept intact for 30 days. If anything goes wrong (rare), we revert in hours.

Contractual SLA โ€” no fine print

Everything we promise is in the contract, with contractual penalty if we miss.

SLACommitmentHow we deliver
Monthly uptime99.9% (โ‰ค43min downtime/month)DB redundancy, 24/7 monitoring, on-call team
Response โ€” criticalโ‰ค15 minutesWhatsApp alerts to tech team, auto-escalation
Resolution โ€” criticalโ‰ค2 hoursDocumented procedures, runbook by incident type
BackupDaily + 15min binlogEncrypted offsite storage, monthly tested restore
Restoreโ‰ค4 hours for last 24hPITR via binlog + snapshots, contractual RTO
Moodle update (LTS)Within 90 days of releaseFull staging + window agreed with client

Frequently asked questions

Do you migrate my current Moodle?
Yes, included in plan setup. 5 business days to migrate users, courses, grades, forums and files without loss.
What if I have many custom plugins?
We analyze each one, guarantee LTS compatibility and port customizations.
Which version do you maintain?
Latest LTS (Moodle 4.5 LTS now). We update to new LTS within 90 days.
Works with official Moodle Mobile?
Yes. If you want a branded app, see /produtos/aplicativo-moodle.
Can I integrate payment in Moodle?
Yes. Proprietary plugin with Stripe/ASAAS. Pay inside Moodle, unlock course, generate invoice.
How does backup work?
Daily + 15min binlog. AES-256 encrypted offsite. Monthly tested restore.
Do you offer staging?
Yes, Professional and Enterprise plans. Mirrored staging at internal subdomain.
What if I outgrow my plan?
Plan migration is free and seamless. We notify ~60 days before operational impact.
Contract lock-in?
Monthly contracts, no long lock-in. 30 days notice cancellation, no penalty.
Do you serve clients outside Brazil?
Yes โ€” Portugal, Spain, US, UK. Invoicing in BRL, EUR, USD, GBP.

Shall we put your Moodle in expert hands?

Free diagnosis of your current Moodle โ€” bottlenecks, opportunities and migration proposal in 3 business days.