๐Ÿ›ก๏ธ Senior cloud sustainment ยท 15+ years ยท contractual SLA

Managed Hosting

Robust infrastructure and full management for your sites, web systems, and corporate email. Focus on your business while we handle the technology.

Your infrastructure managed by a team operating SaaS, e-commerce, ERP and critical platforms in production for 15+ years. You focus on the business; we handle uptime.

15+
Years sustaining infrastructure
200+
Active sites and systems
99.9%
Contractual uptime SLA
<15min
Critical incident response

Why trust your hosting to Agathas

Not cPanel reselling or generic hosting. We've operated cloud infrastructure on AWS, Cloudflare, Hetzner and bare metal for over a decade.

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Senior team

Whoever helps you is the same engineer who provisions, monitors and debugs.

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Tailored infrastructure

Configuration specific to your stack: WordPress, Laravel, Next.js, Node, Python, Moodle, corporate ERP.

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Security by default

Cloudflare WAF, fail2ban, OS hardening, automatic Let's Encrypt SSL, mandatory MFA, AES-256 backup.

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24/7 monitoring

Grafana, Prometheus, Sentry and UptimeRobot. When something threatens to break, we're already acting.

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Optimized cost

Continuous cloud cost audit. We cut 20-50% of what clients spent before โ€” no performance loss.

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Zero lock-in

Infrastructure as code. You can leave anytime, with complete documentation delivered.

Operations we sustain with pride

15+ years sustaining critical systems without public incidents. Real anonymized snapshots.

๐Ÿ›๏ธE-commerce

Black Friday โ€” 12ร— traffic without falling

USD 400k peak in 24h ยท 99.98% uptime

Kubernetes auto-scaling, Cloudflare CDN, replicated DB, async queue for orders. Pre-warmed 48h before.

๐ŸฅHealthcare SaaS

Migration physical โ†’ AWS without stopping service

320 clinics ยท 0min downtime

Dual replication, low-TTL DNS, overnight cut-over. Doctors opened the system next day unchanged.

๐ŸฆFintech

SOC 2 + GDPR compliance in regulated environment

External audit passed first round

Vault secrets, mandatory MFA, immutable logs, least privilege, documented incident plan.

๐ŸญIndustrial ERP

99.95% SLA in 24/7 operation

5 factories ยท 1,800 users ยท zero planned downtime

Master-slave, automatic failover, PITR every 5min. When master disk failed, slave took over in 47 seconds.

๐Ÿ“ฐNews portal

1.2M sessions/month at 60% lower cost

Reduced 40% of servers maintaining performance

Multi-layer cache, CDN, Next.js ISR, read-replica.

๐Ÿ’ผCorporate platform

Post-ransomware recovery in 6 hours

New client fully restored

Client suffered attack with previous provider. We migrated backups, rebuilt infra in IaC, trained team on hardening.

Senior support on every call

You talk directly to whoever operates your environment.

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Dedicated WhatsApp

Direct channel. โ‰ค15min response for critical incidents.

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Contractual SLA with penalty

Response and resolution contractually defined, with penalty for breach.

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Senior engineers

No tier-1 scripts. Whoever helps has provisioned clusters, debugged DBs, configured WAFs.

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Monthly executive report

Uptime, critical events, tested backups, optimized costs, mitigated threats.

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On-call for launches

Black Friday, product launch, critical migration โ€” 24/7 on-call.

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Strategic follow-up

Monthly meeting to review SLA, cost, environment evolution.

What's included in sustainment

You don't need to understand each item โ€” just know it's covered.

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Sites & e-commerce

WordPress, Laravel, Next.js, Astro and any stack. Optimized cache, CDN, SSL and backup.

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Corporate emails

Unlimited on your domain, advanced antispam, full compatibility.

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SSL & certificates

Let's Encrypt auto-renewed on all domains and subdomains.

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Verified backups

Daily + incremental. Encrypted offsite. Monthly tested restore.

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Performance & CDN

Cloudflare CDN on all plans. Object cache (Redis), HTTP cache, Brotli, image optimization.

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WAF & firewall

Cloudflare WAF with custom rules. Automatic DDoS mitigation. Bot blocking.

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Monitoring

Uptime, performance, errors, structured logs. WhatsApp alerts when something deviates.

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Updates & patches

OS, runtime, DB, critical plugins. Updates in agreed window with staging.

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Incident response

Documented incident plan, public postmortem when applicable, preventive post-event actions.

Stack we operate

We adapt the infrastructure to your system, not the other way.

Cloud

  • AWS (EC2, RDS, S3, CloudFront, ECS)
  • Cloudflare (CDN, WAF, R2, Workers)
  • Hetzner (high-perf dedicated VPS)
  • Vercel & Railway (Next.js, Node)
  • Bare metal on demand

Application

  • WordPress (with serious tuning)
  • Laravel, Symfony, Node.js, Next.js
  • Python (Django, FastAPI)
  • Moodle (see /produtos/hospedagem-moodle)
  • Docker and Kubernetes containers

DB & cache

  • PostgreSQL, MySQL, MariaDB
  • Redis, Memcached
  • MongoDB, Elasticsearch
  • PITR backup and snapshots
  • Read-only replica for BI

Security & monitoring

  • Cloudflare WAF + DDoS protection
  • Fail2ban, rate limit, OS hardening
  • Grafana, Prometheus, Sentry
  • External UptimeRobot
  • Vault secrets + automatic rotation

Painless migration in up to 7 business days

Come from your current provider without losing a transaction. We migrate sites, systems, databases, emails and DNS with rollback plan.

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Integrity guarantee

We compare checksums before and after. Not a single data row lost or altered.

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Full staging

You validate the new environment on internal domain before production cut-over.

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Low-traffic window

Cut-over during lowest usage. Low-TTL DNS, no perceivable downtime.

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Rollback plan

Old environment kept intact for 30 days. Revert in hours if needed.

Contractual SLA โ€” no fine print

What we promise is in the contract, with penalty if we miss.

SLACommitmentHow we deliver
Monthly uptime99.9% (โ‰ค 43min/month)24/7 monitoring, redundancy, on-call team
Response โ€” criticalโ‰ค 15 minutesWhatsApp alert + auto-escalation
Resolution โ€” criticalโ‰ค 2 hoursDocumented runbook per incident type
BackupDaily + incrementalAES-256 offsite, monthly tested restore
Restoreโ‰ค 4 hours (last 24h)PITR and snapshots, contractual RTO
Critical patch updateโ‰ค 72h post CVEStaging + agreed window

Frequently asked questions

Do you migrate my site?
Yes, included in setup. 7 business days to migrate site, DB, emails and DNS. Cut-over off-hours, with rollback plan.
Works with WordPress / Laravel / Next.js / ERP?
Works with any stack. Tailored PHP, Node, Python or Docker config.
Do you include corporate emails?
Yes. Unlimited on your domain, antispam, full compatibility with Outlook, Apple Mail and Gmail.
How does backup work?
Daily + incremental. AES-256 encrypted offsite. Monthly tested restore.
Do you do security hardening?
Yes, by default. Cloudflare WAF, fail2ban, OS hardening, automatic SSL, MFA, audited logs.
What if my site falls off-hours?
24/7 on-call monitors alerts. Critical incidents are handled immediately, day or night, weekend or holiday.
How much does it cost on average?
Institutional sites and blogs: USD 50-100/month. E-commerce and SaaS: USD 120-500/month. Enterprise: custom quote.
Contract lock-in?
No. Monthly contracts with 30 days notice to cancel. No penalty.
Do you serve clients outside Brazil?
Yes โ€” clients in Portugal, Spain, US and UK.
Do you also maintain the code?
Optional, with separate SLA. See /servicos/desenvolvimento.

Your infrastructure deserves senior operation

Free diagnosis of your current infrastructure โ€” risks, opportunities and optimized cost within 3 business days.