Automate WhatsApp Customer Service with AI Without Getting Banned
Meta tried to block third-party AI, a Brazilian regulator halted the rule, and messaging costs start in October. Here's what changes for your automation.
Cleverson Gouvêa#
api-oficial
21 posts
Cleverson Gouvêa
WhatsApp API Pricing Changes: The End of Cost Per Conversation in 2026
Meta has phased out the cost-per-conversation model. By October 2026, even replies within the 24-hour window will be charged. Here's what to review before the deadline.
Cleverson Gouvêa
How to Block Calls on WhatsApp Business: 2026 Guide
Blocking a contact, silencing unknown callers, and disabling calls solve different problems. Discover which method to use and the potential sales impact of each decision.
Cleverson Gouvêa
How to Disable Calls on WhatsApp Business: 2026 Guide
Is your business number ringing all day with no one answering? Here's the in-app path, the right Cloud API field, and when to keep calls on.
Cleverson Gouvêa
WhatsApp Business on Two Phones: The Real 2026 Guide
You can use the same number on two devices without a hacked app. But teams that handle customer service hit the limit by month two.
Cleverson Gouvêa
Luzia AI Launches Spilo on WhatsApp: What US Businesses Need to Know
Luzia launched Spilo, a 'second brain' on WhatsApp. Here's what it means for US businesses and how to leverage AI in messaging.
Cleverson Gouvêa
Data Breach in the UK: LGPD Lessons
138 retirees saw each other's data on a British portal. The error was basic — and any Brazilian company could repeat it.
Cleverson Gouvêa
WhatsApp Cloud API: Complete Guide to the Official Meta API
What is the WhatsApp Cloud API, how it works, what it really costs, and when it's worth it. We demystify Meta's official API without beating around the bush.
Cleverson Gouvêa
WhatsApp Coexistence Mode: What's Allowed in 2026
Can you use WhatsApp Business on your phone and the official API on the same number? Yes — and coexistence mode has changed the game. See the rules and limits.
Cleverson Gouvêa
WhatsApp Onboarding with AI: Itaú's Bet
Itaú placed account opening inside WhatsApp, guided by AI. What changes — and what your company can copy without being a bank.
Cleverson Gouvêa
WhatsApp Business Ban: The 2026 Wave in Brazil
The WhatsApp Business ban wave in 2026 has already paralyzed thousands of operations in Brazil. See why and how to shield yours.
Cleverson Gouvêa
T-Mobile Fiber Outage 2026: The Triad Blackout and the Lesson
T-Mobile Fiber outage hit the Triad on 05/28/2026. What happened, possible causes, and how your company can protect itself.
Cleverson Gouvêa